I had my “this is a textbook answer” moment.

I requested for research to be done. What happened next is common in law firms- my request was further delegated to another person.

When I read the research finding that changed hands a couple of times, I noted that it was the correct answer and neatly presented. But it was a ‘textbook answer’ and did not take into account the client’s circumstances.

As I reflected on how delegation could be improved, two things came to mind:

– When delegating work, give clear explanation of the background information. Explain the ‘why’ i.e. the purpose of the task

– After the work is done, don’t just pass the work product/deliverable to the person requesting for the work to be done without checking it first.

As I was writing this post, an analogy with the Companies Act 2016 popped into my head. Under section 216, where directors have delegated any power, the directors are responsible for the exercise of the power by the delegatee as if the power had been exercised by the directors themselves. 😆

#malaysiancorporatelawyer
#companiesact
#lawyerlife

This post was first posted on Linkedin on 15 June 2022.